I’m having trouble placing an order.

If you forget to fill in the correct information during check out, an error will show up. For example:


What to do:  Review the billing and shipping information you entered and check that it’s correct. If this is correct, check if you have accepted the Terms & Conditions.

If you still receive an error, use the chat button on the platform (left side) or send us an email at admin [@} saffirah.com if we are not online. We will help you to place the order.

I get an issue when paying with PayPal; what should I do? 

If you’re having trouble paying with PayPal, you should contact PayPal support.

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