Trouble logging in

If you have forgotton your password, please click on ‘lost your password’ on the login page and you will be able to reset it with the link provided through your email. If you have not created an account, you will need to create one before you can access the login page. Please ensure you are using the same email address that you registered with and that there are no typos present.

You can create an account on the register page or reset your password on the login page here.

If you are still not able to login into your account, it could have been suspended due to not complying with Saffirah’s Terms and Conditions or not following our guidelines. Please see ‘Why was my account suspended?

If you are still having trouble logging in, please contact our team through or contact us via the contact form provided on the page here.

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